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Our facility rules

• Four people maximum are allowed in a cage at a time.
• Visitors must be cleared ahead of time with ColoChicago.

In the following, visitor includes you (as a ColoChicago customer) and anyone with you.

• All visitors must check in with facility security personnel in the lobby.
• All visitors are required to present a valid government issued photo identification card or other approved ID.
• Visitors may not bring any unauthorized recording device (still or video cameras) into the facility.
• All visitors' bags and packages are subject to search by facility security personnel as visitors enter and exit the facility.
• Visitors may not bring any type of firearms or weapons into the facility.
• Visitors consent to being monitored by audio and/or video recording at any time during the visit to the facility.
• Customers in private cages may request photographs for documentation purposes from ColoChicago personnel in advance at standard hourly rates.
• Smoking is not permitted anywhere within the facility or building.
• Food and beverages are permitted only in the break room. Under no circumstances are liquids or food permitted into the data center.
• Use of AM/FM radios or CD players are not permitted within the facility unless being listened to exclusively through headphones.
• Visitors are required to leave all common areas and cages clean after use.
• Visitors are permitted to use the "crash cart" (monitor, keyboard and mouse on the wire cart). Please return it as you found it.
• Facility security personnel may record serial numbers of any equipment brought into or removed from the facility.
• Equipment may only be removed from the facility if it was declared that same day upon entry, or if an equipment removal ticket was been opened with ColoChicago personnel.
• Shared colocation customers should make best attempts to to not interfere with other customers' equipment. Contact ColoChicago personnel immediately if interference happens.